Refund Policy

Thank you for shopping with us. We strive to ensure your satisfaction with every purchase. Please review our refund policy below:

Order Cancellation & Refunds

Refunds are available only for certain situations such as defective or damaged products, or if you received the wrong item. 

To request a refund, please contact our customer service within [3 working days] of receiving your order with your order details and reasons for the request.
Refunds are processed after the returned item is received and inspected.

Digital Products & Services

Refunds for digital products or services are generally not available unless the product is defective or not as described.
If you experience issues, please contact us with details so we can assist.

Return Policy

Items must be unused, in original packaging, and in the same condition as received.
Return shipping costs are the responsibility of the customer unless the return is due to our error.

Processing Refunds

Refunds will be issued to the original payment method within [7 working days] of approval.
Please allow additional time for the refund to appear on your statement depending on your bank.